Safe Gaming Guidelines

Play with awareness and responsibility

18+
Age Requirement

24/7
Ongoing Assistance

100%
Confidential Support

🎯 What Responsible Gaming Means

Responsible gaming is about setting clear limits and viewing betting primarily as a form of entertainment. It emphasizes maintaining a healthy balance between gaming activities and everyday life commitments.

⚠️ Warning Signs to Be Aware Of

Be mindful of behaviors that may indicate problematic gaming, such as:

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Spending more money than you originally intended

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Placing bets in an attempt to recover previous losses

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Concealing gaming activity from friends or family

👨‍👩‍👧‍👦
Ignoring work, personal, or family responsibilities due to betting

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Borrowing money specifically to gamble

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Experiencing stress, anxiety, or low mood related to gambling

🛠️ Tools to Stay in Control

💳 Deposit Limits
Set daily, weekly, or monthly spending limits on your gaming account.

⏰ Time Management
Define session durations to prevent excessive play.

🚫 Self-Exclusion Options
If managing play becomes challenging, use exclusion tools to block access to gaming platforms temporarily or permanently.

📞 Support Organisations

📞 Gambling Support Line
09 74 75 13 13
Free and confidential assistance, available daily from 8:00 to 2:00.

🏛️ ANJ – National Gambling Authority
The ANJ oversees gambling regulation, ensuring player protection and fair standards across platforms featured on Urbivista.
Website: https://anj.fr

📊 GameCheck
A self-assessment tool designed to help evaluate gambling habits and identify potential risks.

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👶 Protection of Minors

Gambling is strictly prohibited for individuals under 18 years of age. Urbivista enforces robust age-verification and youth protection measures, including:

✅ Mandatory identity verification
✅ Enhanced age-checking procedures
✅ Monitoring of suspicious accounts
✅ Staff trained to identify underage activity

🚫 Self-Exclusion Measures

If you decide to restrict access to gambling services, you can:

⏰ Request a temporary exclusion (minimum 3 years)
🔒 Apply for permanent exclusion
🏢 Exclusion applies to all licensed operators listed on Urbivista
🔄 Restrictions renew automatically unless cancelled

To initiate exclusion, contact the ANJ or your gaming provider directly.

💡 Practical Tips for Safer Play

💰 Only bet what you can afford to lose
🍺 Avoid gambling under the influence of alcohol or substances
🔄 Never gamble to chase losses
⏰ Set clear time and budget limits
🎮 View gaming as entertainment, not a source of income
⏸️ Take regular breaks
💬 Talk openly about your gaming habits with trusted people

📞 Help and Guidance

If you or someone close to you is experiencing gambling-related difficulties, seek support promptly:

🚨 Immediate contacts:
Gambling Support Line: 09 74 75 13 13
ANJ: https://anj.fr

🌐 Online support resources:
ANJ – National Gambling Authority
Find A Helpline – Urbivista
Gambling Therapy
Gamblers Anonymous